Privacy Policy

Last Updated: October 2023

At ROCKABILIA CLOTHING SALE (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website rockabiliaclothing.com or make a purchase from us. By using our site, you agree to the terms outlined in this policy. If you have any questions, feel free to contact us at [email protected].

1. Information We Collect

We collect information to provide you with a seamless shopping experience and to improve our services. This includes:

  • Personal Information: When you make a purchase or create an account, we collect details such as your name, email address, shipping address, billing address, and payment information (e.g., credit card details processed securely via our partners like Visa, MasterCard, JCB, and PayPal).
  • Transaction Data: We record details of your orders, including products purchased, payment method, and transaction history.
  • Technical Data: We automatically collect information like your IP address, browser type, device information, and cookies when you browse our site to enhance functionality and security.
  • Communication Data: If you contact our support team (e.g., via email at [email protected]), we may store your messages and contact details to assist you.

2. How We Use Your Information

We use your data for legitimate business purposes, including:

  • Order Processing: To fulfill your purchases, process payments, and deliver products to your address (e.g., using your shipping details).
  • Customer Support: To respond to your inquiries and provide assistance, ensuring a smooth experience.
  • Personalization: To tailor your shopping journey, such as recommending band tees or accessories based on your browsing history.
  • Marketing: With your consent, we may send you updates on new collections, promotions, or events related to rock and music culture. You can opt out at any time.
  • Security: To protect against fraud and unauthorized transactions, in line with our commitment to secure payment processing.
  • Improvements: To analyze site usage and enhance our offerings, ensuring we meet the needs of our global rock community.

3. Sharing and Disclosure of Information

We do not sell your personal data to third parties. However, we may share information in the following cases:

  • Service Providers: We work with trusted partners like payment gateways (e.g., Visa, PayPal) and shipping companies to process orders. These providers only access data necessary for their services and are bound by confidentiality agreements.
  • Legal Compliance: We may disclose information if required by law, such as to comply with a subpoena or protect our rights and safety.
  • Business Transfers: In the event of a merger or sale, your data may be transferred to the new entity, with notice provided to you.
  • International Transfers: As we serve customers worldwide (excluding some areas in Asia and remote regions), data may be processed in the US or other countries with adequate privacy protections.

4. Data Storage and Security

Your security is our priority. We implement measures to protect your data:

  • Encryption: All transactions are processed through encrypted, secure channels (e.g., SSL technology) to safeguard financial details.
  • Data Retention: We store your personal information only as long as necessary for the purposes outlined, such as order fulfillment or legal requirements.
  • No Storage of Payment Data: We never store complete payment information on our servers; it is handled by our secure payment partners.
  • Access Controls: Our systems are protected with industry-standard security practices to prevent unauthorized access.

5. Your Rights

You have control over your data, including the right to:

  • Access and Update: View or correct your personal information by logging into your account or contacting us.
  • Delete: Request deletion of your data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications by clicking the “unsubscribe” link in our emails.
  • Restrict Processing: Object to certain uses of your data, such as for direct marketing.
  • Data Portability: Request a copy of your data in a readable format.

To exercise these rights, email us at [email protected]. We will respond within a reasonable timeframe, as per applicable laws like the GDPR for EU customers or CCPA for California residents.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • What Are Cookies? Small files stored on your device that help us remember your preferences, analyze site traffic, and personalize content.
  • Types of Cookies:
    • Essential Cookies: Required for basic functions like shopping cart and checkout.
    • Analytics Cookies: Help us understand how visitors use our site (e.g., via tools like Google Analytics).
    • Marketing Cookies: Used to display relevant ads for band merchandise on other platforms.
  • Managing Cookies: You can disable cookies through your browser settings, but this may limit site functionality. By continuing to use our site, you consent to our use of cookies.

7. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. The latest version will always be posted on our site with the effective date. We encourage you to review it periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to report a privacy issue, please reach out to us:

Thank you for trusting ROCKABILIA CLOTHING SALE with your style and passion for music. Rock on!vice