FAQ

About Our Store and Products

1. What is Rockabilia Clothing all about?

Rockabilia Clothing is your go-to destination for authentic band merchandise and music-inspired fashion. We cater to music lovers of all ages, offering everything from classic band tees and trendy crop tops to accessories and children’s items. Our products are officially licensed, so you’re supporting your favorite artists while expressing your unique style.

2. What types of products do you offer?

We have a wide range of items to help you showcase your musical passion. Our menu includes categories like Accessories, Arm, Wrist & Handwear, Backpacks & Bags, Band Tees, Bodysuits, Bottoms, Children’s clothing, Crop Tops, Dresses, and more. Whether you’re dressing up for a concert or adding to your daily wardrobe, we’ve got something for every fan.

3. Are your products authentic and high-quality?

Absolutely! We only sell officially licensed merchandise, ensuring that every item is genuine and supports the artists you love. Our team carefully verifies each product for authenticity, so you can rock with confidence and pride.

Shipping and Delivery

1. Where do you ship to?

We ship globally to bring the music to your doorstep! However, please note that deliveries to Asia and some remote areas may have restrictions or longer transit times. During checkout, you can check if your location is eligible for shipping.

2. What are your shipping options and costs?

We offer two convenient shipping methods to suit your needs:

• Standard Shipping: Costs $12.95 and uses trusted carriers like DHL or FedEx. It’s our fastest option, perfect for when you need your gear quickly.
• Free Shipping: Available on orders over $50, using EMS. It’s a budget-friendly choice for fans who don’t mind a slightly longer wait.

3. How long does delivery take?

After you place your order, our team takes 1-2 days to process it and ensure everything is packed with care. Then:

• For Standard Shipping with DHL or FedEx, delivery takes 10-15 days after shipping.
• For Free Shipping with EMS, delivery takes 15-25 days after shipping.

These are estimates and can vary based on your location and customs. We recommend tracking your order via the confirmation email for real-time updates.

4. Can I track my order?

Yes! Once your order ships, you’ll receive a confirmation email with tracking information. Use it to follow your package and get real-time updates on its journey to you.

Returns and Support

1. What is your return policy?

If your order doesn’t hit the right note, you have 15 days from the delivery date to initiate a return. Just contact our support team at [email protected], and we’ll guide you through the process. We’re here to ensure you’re happy with your purchase!

2. How do I contact customer support?

For any questions or issues, email us at [email protected]. We’re dedicated to helping you rock on with confidence and will respond as quickly as possible.

Payment and Account

1. What payment methods do you accept?

We make checkout easy with multiple payment options, including Visa, MasterCard, JCB, and PayPal. All transactions are secure, so you can shop with peace of mind.

2. Do I need to create an account to shop?

No, you can check out as a guest! However, creating an account lets you track orders faster and save your details for future purchases. It’s all about making your experience seamless.

General Tips

1. Any advice for ordering for events or gifts?

Plan ahead! Since shipping times can vary, we recommend ordering early to ensure your items arrive in time for concerts, parties, or special occasions. Don’t forget to explore our collections like Dresses and Children’s items for the whole family.

2. Why choose Rockabilia Clothing?

We’re more than just a store—we’re a community for music enthusiasts. With globally tailored shipping, authentic products, and a passion for connecting you to the music, we’re your partner in showcasing your style. Shop now and let your wardrobe do the talking!